Tristan Sirrico

2022 - Present

Support platform, cloud environment, and employee technology infrastructure by developing and maintaining secure, robust production systems. Provide a self-service metholodoy for developer-driven provisioning.

Accomplishments:

• Ownership of production cloud environment supporting a highly-available, autoscaling platform using Kubernetes and AWS.
• Development of automation processes running on orchestration platforms which simplify employee technology tasks.
• Configuration and maintanance of both local and cloud environment networks.
• Focus on security operations tasks such as server vulnerability management, EDR monitoring, and SASE platform configuration.

2020 - 2022

Provides VIP IT support to clients including the University's President, Provost, Chief Administrator, Senior Vice Presidents, and others. Assists with system administration and coordination of equipment, services, meetings, events, and planning of University IT functions.

Accomplishments:

• Transformed departmental IT with technology and process improvements.
• Automated inventory and client management using Configuration Manager, Powershell, JAMF, and Active Directory.
• Create homegrown hardware/software solution for facilitating work-from-home in traditionally in-person positions such as reception.
• Documentation refresh resulting in streamlined ticket/request response.

2014 - 2020

Oversaw library technology for multiple branch locations. Wrote policy, made purchase recommendations, and implemented equipment to maintain the library as a state-of-the-art resource for rural county residents.

Accomplishments:

• Managed IT department and supported technology that provided for 200,000 annual patrons.
• Led all levels of incident management for over 100 public, staff, and server devices.
• Implemented library smartcard payment system for late fines, copy services, and book purchases.
• Planned and executed massive technology refreshes involving hardware and OS upgrades to keep security compliance.
• Successfully mitigated state-wide ransomware attack in responsible branches.
• Provided free computer skills education to rural county residents, and encouraged computer literacy among patrons.

2018 - 2019

Taught college-level classes including IT Associates degree programs, A+, Network+, and Security+ certification courses. Developed lesson plans and assisted with cirriculum expansion.

Accomplishments:

• High passing percentage of students.
• Rated as extremely favorable in student reviews.
• Assisted in recruiting new students to Network Technology program.
• Inspired adult-learners to enter new vocations and apply skills they were passionate about learning.

2012 - Present

Lead development on mobile and desktop application creation. Manage teams of artists, designers, and junior programmers to create digital products.

Accomplishments:

• Developed and released cross-platform puzzle game "Galactic Pocket Billiards" to moderate success.
• Currently developing gravity-based golf game for mobile platforms.
• Managed third-party contractors contributing to application development.
• Outsourced programming knowledge and assisted with other projects via platforms such as Upwork, Github, etc...